We have discovered that our TicketWeb UK direct email marketing system was exposed to unauthorised access. As a result, you may have received up to four emails on Saturday, February the 11th, from an unauthorised party with the subject as "Action Required: Update Your PDF Application" and containing a link to update an Adobe Acrobat PDF application. Please do not click this link, but delete the email.
We have taken immediate action to close the vulnerability. You can rest assured that none of your credit card information was vulnerable during this attack.
We sincerely regret any inconvenience this has caused. We are continuing to investigate this unauthorised access, and will send you a follow-up email when we have additional information.
Please contact www.ticketweb.co.uk/helpdesk with any questions you may have. Thank you for your understanding as we continue to resolve this concern.